FAQ

Q:What product information do I need to provide?

A:You need to provide the grade, width, thickness, coating and the number of tons you need to purchase.

Q:What are the shipping ports?

A:Under normal circumstances, we ship from Shanghai, Tianjin, Qingdao, Ningbo ports, you can choose other ports according to your needs.

Q:About product prices?

A:Prices vary from period to period due to cyclical changes in the price of raw materials.

Q:What are the certifications for your products?

A:We have ISO 9001, SGS, EWC and other certifications.

Q:How long does your delivery time take?

A:In general, our delivery time is within 30-45 days, and may be delayed if the demand is extremely large or special circumstances occur.

Q:Can I go to your factory to visit?

A:Of course, we welcome customers from all over the world to visit our factory. However, some of the plants are not open to the public.

Q:Does the product have quality inspection before loading?

A:Of course, all our products are strictly tested for quality before packaging, and unqualified products will be destroyed.

Q:How to pack the products?

A:The inner layer has a waterproof paper outer layer with iron packaging and is fixed with a fumigation wooden pallet. It can effectively protect products from corrosion during ocean transportation.